Contact

Talk to us.

Questions about frames, lenses or your order? Write to us below, email service@igioo.com or call +1 (218) 888-3060.

service@igioo.com – office hours Mon–Sun, 1:00–9:30 GMT.

Not sure how to read your prescription? Send us a photo – we check every value before we make your lenses.

Already ordered? Track your parcel with your order number.

How long does delivery take?

Non-prescription glasses ship within 2–3 days, prescription glasses within 2–8 days. See shipping & tracking.

Can I return my glasses?

Yes – our 14-day fit & style guarantee covers every pair. See returns & exchange.

What do I need for my order?

Your prescription (SPH, CYL, axis, and ADD for progressives) and your PD. Type it in, upload a photo, or send it after ordering.

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